Frequently Asked Questions
What is this store's return and exchange policy?
Please see our stores return policy page.
Do you accept orders placed outside of the US?
We sure do! Please know that over seas shipping will affect shipping costs and times. However our DTG garments all ship overseas at a reasonably low cost.
How long will it take to receive my order? Please see our shipping policies.
What does DTG and Print-On-Demand mean?
A DTG or 'Direct To Garment' means that a graphic is printed directly onto a garment using one of several methods. Print-on-Demand also means that an item is printed and made when the item is ordered. They are essentially the same.
These items are made at a reliable garment printers, who specializes at this type of printing. All the graphics and fabric prints are designed 'in house' and then the printer applies them to the garment. Each of the graphics and fabric designs we offer in our store are EXCLUSIVE to our store, and cannot be purchased in other locations.
All DTG orders are processed and shipped from the printer directly to you. This means that after your order begins to process we are unable to cancel or adjust the order.
What size should I buy?
I strive to make my sizes as close to industry standards as possible, but as all my patterns are handmade there maybe some very slight variation from garment to garment. Overall, my sizing is true, so if you wear a size 4, you will need as size 4, a medium will wear a medium.
X-Small - best fits size 0-2
Small - best fits size 4-6
Medium - best fits size 8-10
Large - best fits size 12-14
X-Large - best fits size 16-18
XX-Large - best fits size 18W-20W
If you need more information please feel free to contact me.